Regulation of booking procedure of Lima Escape – Empreendimentos Turísticos Lda.
1- Booking requests should be made the following way:
1.1- Directly at the reception of the camping site at the address:
Lugar de Igreja, 4980-312 Entre Ambos-os-Rios
Ponte da Barca, Viana do Castelo, Portugal;
1.2- By website: www.lima-escape.pt;
1.3- By e-mail: email@example.com;
2- On weekends as well as during the whole period from May to October the minimum stay time at our accomodations is of 2 nights.
During long weekends, week of New Year's Eve and Easter week, the minimum period of stay is of 3 nights.
In July and August the minimum booking in Bungalows is 7 nights (Bungalow T1+1 e Bungalow TOP).
3- Payment conditions – the payment of the booking value is to be made in two parts:
3.1- First part: payment of 50% of the total amount of the stay within 2 working days after placing the booking request, in order to confirm it;
3.2- Second part: the rest of the total amount is to be paid at the check-in at the day of arrival.
4- Deposit payment’s form – bank transfer (with the bank charges covered by the sender).
5- Bookings will only be effective upon written confirmation sent by e-mail.
6- In case of a booking cancellation by the client, he is obliged to:
6.1- 30 days before the arrival day: non-payment
6.2- 30 days or less before the arrival day: payment of 50% of the total amount of the stay
7- The Glamping accommodations can be occupied as from 15.00 p.m. at the arrival day and must be vacated by 12.00 a.m. at the day of departure.
8- The keys are to be delivered at the Reception of the Camping site within its opening hours.
9- During their stay, the clients are responsible for cleaning and facility safekeeping and for any damage caused.
10- The prices indicated at our website Lima Escape (www.lima-escape.pt) refer to the current season and include VAT.
11- The Lima Escape is not responsible for any natural cause or adverse weather conditions that lead to the reservation´s cancellation.